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Healthcare · Case study

An inpatient unit stopped losing its rounds to the keyboard.

A hospital ward where the morning round covered dozens of patients — and the documentation for it routinely spilled into the evening.

The problem

  • Clinicians spent a large part of every shift on rounding documentation, most of it after the round ended.
  • Follow-ups agreed at the bedside lived in pocket notebooks until they didn’t.
  • Context arrived at each bed from memory, not from the record.

What we implemented

  • AI Clinical Rounding surfacing patient context as the team reached each bed
  • Notes and decisions captured in the moment, structured for the record
  • A follow-up tracker that survives the shift change, with a clean end-of-round summary

Results

Documentation, captured in the moment
Notes and decisions are recorded at the bedside, structured for the record — not retyped after hours.
Follow-ups, tracked to done
Bedside commitments survive the shift change and get closed on time.
Evenings, returned
The round ends when the round ends — not hours later at a keyboard.

Built on

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How the engagement ran

i

Discovery & data readiness

Weeks 0–2

ii

Build & integrate

Weeks 2–6

iii

Live pilot

Weeks 6–8

iv

Operate & tune

Week 8+